The following page documents headers that may be inserted into emails by Patricia.
What is an email header?
Email headers are not visible to the user, but describe information about the email, such as the recipient list, the time sent, the server it was sent by, and so forth.
Header Name | Header Value | Variable RegEx | Description |
---|---|---|---|
X-Patricia-CaseId- InstallationId | CaseIdList | InstallationId: The installation id that header is applicable to. CaseIdList: CSV list of each caseId that this email relates to. | If present, this header lists the Patricia cases that this email is related to for a given installation id. |
X-Patricia-DocId-InstallationId | DocIdList | InstallationId: The installation id that header is applicable to. DocIdList: CSV list of docId of PAT_DOC_LOG table where email was saved. | If present, this header lists the database document identifier(s) where this email has been saved. |
Sample Usage
Header Name | Header Value | Notes |
---|---|---|
X-Patricia-CaseId-12345 | 123,456 | '12345' is the installationId; '123' and '456' are case identifiers |
X-Patricia-CaseId-12345 | 123 | '12345' is the installationId; '123' and '456' are case identifiers |
X-Patricia-DocId-12355 | 24172 | '12355' is the installationId; '24172' is the doc id identifie |