QUESTION : What is PI talking about?
Often times you will find that Practice Insight will request us to provide them with the processing info endpoints of a specific client’s EDMS system.
WHAT IS THE PROCESSING INFO ENDPOINT?
This is just a simple way for us to check how many documents have finished being OCR’d and indexed versus those that have not. This is handy in identifying resource problems etc. To get this from client we need to request it but then also provide them with details on how to get it themselves to send to us.
WHERE CAN I FIND ONLINE DOCUMENTATION?
https://doc.practiceinsight.io/display/DMS/Diagnosis+servlets
HOW DO I GET THIS PROCESSING INFO?
The process is easy (this is the client’s actions)
- Open a web browser
- You now need to paste a specific link into the address bar. This link is a servlet that extracts certain information that we need. The link looks like the below.
http://<server_host>/casebrowser/admin/processing-info - The link as is, is not enough. You need to replace the server host details with your own.
http://<server_host>/casebrowser/admin/processing-info
An example of how this could look will be as follows;
http://nux7.priv.practiceinsight.io:9080/casebrowser/admin/processing-info
WHAT HAPPENS WHEN I DO THIS?
Information like the below will be returned in our web browser window.
WHAT DOES THIS INFORMATION MEAN?
Each line has a specific meaning. This detailed below.
- The line in yellow shows how much processing is still to be done.
- The next line shows how much has been processed. This will give you the information you need.
HOW TO I SAVE THIS DATA?
The data here can be captured via a screengrab or copied and pasted into any of the various formats available (xls, doc, txt etc.)